ATTN: Kenneth Pacileo RE: [Anthill-pro] Upgrade question

Tue Sep 11 12:22:16 CDT 2007

Thanks you all. Ryan, your suggestion seemed to do the trick. Only
problem I have now is the license I have been issued is expired
accordint to the complete installation form I am filling out. I did send
a email to the sales dept.

Regards,

Lisa Dubois
Software Configuration Management
Build and Release Engineer

AmeriSourceBergen Specialty Group
3101 Gaylord Parkway
Frisco, Texas 75034
Tel: 469-365-7166
lisa.dubois at absg.com

-----Original Message-----
From: anthill-pro-bounces at lists.urbancode.com
[mailto:anthill-pro-bounces at lists.urbancode.com] On Behalf Of Ryan Smith
Sent: Tuesday, September 11, 2007 11:57 AM
To: AnthillPro user and support list.
Subject: Re: ATTN: Kenneth Pacileo RE: [Anthill-pro] Upgrade question

Lisa,

I think the problem could be that we are not expecting quotation marks
to be in the JAVA_HOME, CLASSPATH, or PATH. That is a little unusual.
Normally it is left up the the consumer of the variable to put quotes
around it if needed. This is usually done because programs often
concatenate the values with others and it causes problems when you get
quotation marks in the middle.

I would try removing the quotes from CLASSPATH, JAVA_HOME and the one on
PATH.

Ryan Smith

DuBois, Lisa wrote:
> Microsoft Windows XP [Version 5.1.2600]
> (C) Copyright 1985-2001 Microsoft Corp.
>  
> C:\Documents and Settings\DIT3064>cd ..
>  
> C:\Documents and Settings>cd ..
>  
> C:\>set
> ALLUSERSPROFILE=C:\Documents and Settings\All Users 
> APPDATA=C:\Documents and Settings\DIT3064\Application Data 
> CATALINA_HOME="C:\Program 
> Files\anthill\anthill3-install\opt\tomcat\server\l
> CLASSPATH=;"C:\Program Files\Java\jdk1.6.0_02\lib\tools.jar"
> CommonProgramFiles=C:\Program Files\Common Files 
> COMPUTERNAME=DIT3064LT ComSpec=C:\WINDOWS\system32\cmd.exe
> FP_NO_HOST_CHECK=NO
> HOMEDRIVE=C:
> HOMEPATH=\Documents and Settings\DIT3064 JAVA_HOME="C:\Program 
> Files\Java\jdk1.6.0_02"
> JDK_HOME=C:\Program files\Java\jdk1.6.0_02\jre\bin
> LOGONSERVER=\\100-CNS-P-008
> NUMBER_OF_PROCESSORS=2
> OS=Windows_NT
> Path="C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDO
> WS\Mic ft.NET\Framework\v2.0.50727;c:\program files\borland\StarTeam 
> SDK 2005 R2\li \program files\borland\StarTeam SDK 2005 
> R2\Bin;C:\Program Files\Borland\Sta m SDK for .NET 2005 
> R2\bin;C:\Program Files\Borland\StarTeam 2005 R2;c:\apac 
> nt-1.6.4\bin;c:\program 
> files\Java\jdk1.6.0_02\bin;c:\perl\bin;C:\Program Fi Microsoft Visual 
> Studio .NET 2003\Common7\IDE;C:\Program Files\QuickTime\QTS 
> m\;c:\Program files\Apache Software Foundation\Tomcat 
> 5.5\bin;c:\programs\an l3;C:\Program Files\Microsoft SQL 
> Server\90\Tools\binn\;c:\Program files\Jav 
> k1.6.0_02\jre\bin;C:\Program Files\Microsoft ASP.NET\ASP.NET 2.0 AJAX 
> Extens
> \v1.0.61025
> PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.jar
> PCOMM_Root=C:\Program Files\Personal Communications
> PROCESSOR_ARCHITECTURE=x86
> PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 2, GenuineIntel
> PROCESSOR_LEVEL=6
> PROCESSOR_REVISION=0f02
> ProgramFiles=C:\Program Files
> PROMPT=$P$G
> QTJAVA=C:\Program Files\Java\jre1.6.0_02\lib\ext\QTJava.zip
> SESSIONNAME=Console
> SonicCentral=C:\Program Files\Common Files\Sonic Shared\Sonic Central\

> StarTeamApp=C:\Program Files\Borland\StarTeam 2005 R2
> SystemDrive=C:
> SystemRoot=C:\WINDOWS
> TEMP=C:\DOCUME~1\DIT3064\LOCALS~1\Temp
> TMP=C:\DOCUME~1\DIT3064\LOCALS~1\Temp
> USERDNSDOMAIN=ABSG.NET
> USERDOMAIN=ABSG
> USERNAME=dit3064
> USERPROFILE=C:\Documents and Settings\DIT3064 windir=C:\WINDOWS
> 
> ----------------------------------------------------------------------
> --
> *From:* anthill-pro-bounces at lists.urbancode.com
> [mailto:anthill-pro-bounces at lists.urbancode.com] *On Behalf Of 
> *Neerenberg, Aaron
> *Sent:* Tuesday, September 11, 2007 11:17 AM
> *To:* AnthillPro user and support list.
> *Cc:* Dibi, George
> *Subject:* RE: ATTN: Kenneth Pacileo RE: [Anthill-pro] Upgrade 
> question
> 
> Lisa-
> 
>  
> 
> What is the output of just running the 'set' command within your 
> command prompt?
> 
>  
> 
> -Aaron
> 
>  
> 
> ----------------------------------------------------------------------
> --
> 
> *From:* anthill-pro-bounces at lists.urbancode.com
> [mailto:anthill-pro-bounces at lists.urbancode.com] *On Behalf Of 
> *DuBois, Lisa
> *Sent:* Tuesday, September 11, 2007 8:45 AM
> *To:* AnthillPro user and support list.
> *Cc:* Dibi, George
> *Subject:* RE: ATTN: Kenneth Pacileo RE: [Anthill-pro] Upgrade 
> question
> 
>  
> 
> Here is the output
> 
>  
> 
> Microsoft Windows XP [Version 5.1.2600]
> (C) Copyright 1985-2001 Microsoft Corp.
> 
>  
> 
>  
> 
> C:\>cd programs
> 
>  
> 
> C:\Programs>cd anthill3
> 
>  
> 
> C:\Programs\anthill3>cd anthill3-install
> 
>  
> 
> C:\Programs\anthill3\anthill3-install>install-server.bat
> Files\Java\jdk1.6.0_02\lib\tools.jar""=="" was unexpected at this
time.
> 
>  
> 
> and JAVA_HOME IS SET TO
> 
>  
> 
> Microsoft Windows XP [Version 5.1.2600]
> (C) Copyright 1985-2001 Microsoft Corp.
> 
>  
> 
> C:\>echo %JAVA_HOME%
> C:\Program Files\Java\jdk1.6.0_02
> 
>  
> 
>  
> 
>  
> 
> ----------------------------------------------------------------------
> --
> 
> *From:* anthill-pro-bounces at lists.urbancode.com
> [mailto:anthill-pro-bounces at lists.urbancode.com] *On Behalf Of 
> *Neerenberg, Aaron
> *Sent:* Tuesday, September 11, 2007 10:36 AM
> *To:* AnthillPro user and support list.
> *Cc:* Dibi, George
> *Subject:* RE: ATTN: Kenneth Pacileo RE: [Anthill-pro] Upgrade 
> question
> 
> My first suggestion would be to open a command prompt, and invoke the 
> install-server.bat script from within that command prompt.  That way, 
> whatever error message you are getting will remain, instead of having 
> the window close at the end of execution.
> 
>  
> 
> My other suggestion would be to set your JAVA_HOME variable to 
> "c:\Program Files\Java\jdk1.6.0_02.  This should help resolve issues 
> finding tools.jar.
> 
>  
> 
> -Aaron
> 
>  
> 
> ----------------------------------------------------------------------
> --
> 
> *From:* anthill-pro-bounces at lists.urbancode.com
> [mailto:anthill-pro-bounces at lists.urbancode.com] *On Behalf Of 
> *DuBois, Lisa
> *Sent:* Tuesday, September 11, 2007 8:32 AM
> *To:* AnthillPro user and support list.
> *Cc:* Dibi, George
> *Subject:* RE: ATTN: Kenneth Pacileo RE: [Anthill-pro] Upgrade 
> question
> 
>  
> 
> // //I installed to Program files the 1st time. I now have it 
> installed to this directory //C:\Programs\anthill3//
> 
>  
> 
> //Java is on the CLASSPATH  //
> 
>  
> 
> //Microsoft Windows XP [Version 5.1.2600]///
> //(C) Copyright 1985-2001 Microsoft Corp.///
> 
>  
> 
> //C:\Documents and Settings\DIT3064>cd ..//
> 
>  
> 
> //C:\Documents and Settings>cd ..//
> 
>  
> 
> //C:\>classpath///
> //'classpath' is not recognized as an internal or exter// //operable 
> program or batch file.///
> 
>  
> 
> //C:\>echo %CLASSPATH%///
> //;"C:\Program Files\Java\jdk1.6.0_02\lib\tools.jar"///
> 
>  
> 
> //I am following these instructions from your site 
> http://www.anthillpro.com/html/products/anthillpro/installation.html//
> 
>  
> 
> To install the AnthillPro server, follow the steps below:
> 
>    1. Download the anthill3-<version>.zip file.
>    2. Expand the zip file using a tool like WinZip.
>    3. Open the anthill3-install directory created in the previous step
>       in Windows Explorer.
>    4. Run the install script install-server.bat
>    5. Follow the instructions on the screen. 
> 
> When I try to run install-server.bat all I get is the DOS box flickers

> on for a minute and then disappears.
> 
>  
> 
> Please advise.
> 
>  
> 
> Lisa Dubois
> Software Configuration Management
> Build and Release Engineer
> 
> AmeriSourceBergen Specialty Group
> 3101 Gaylord Parkway
> Frisco, Texas 75034
> Tel: 469-365-7166
> lisa.dubois at absg.com
> 
>  
> 
> ----------------------------------------------------------------------
> --
> 
> *From:* anthill-pro-bounces at lists.urbancode.com
> [mailto:anthill-pro-bounces at lists.urbancode.com] *On Behalf Of *Steve 
> Boone
> *Sent:* Wednesday, September 05, 2007 2:24 PM
> *To:* AnthillPro user and support list.
> *Subject:* Re: ATTN: Kenneth Pacileo RE: [Anthill-pro] Upgrade 
> question
> 
> Lisa,
> 
> What directory do you have anthill3 installed in?  Also, can yo make 
> sure Java is on the CLASSPATH as well.  Did you try installing anthill

> in the Program Files directory?  If this is the case, would it be 
> possible to try to install it in a different directory for testing 
> purposes.
> 
> something like  C:\anthill3
> 
> Let me know how this goes,
> 
> Regards,
> Steve Boone
> 
>      
> 
>     
> ----------------------------------------------------------------------
> --
> 
>  
> 
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> 
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--
===========================================================
Ryan Smith.           		2044 Euclid Ave., Suite 600
Lead Developer                  Cleveland, Ohio 44115
Urbancode, Inc.
                                email:  rws at urbancode.com
web:     www.urbancode.com      phone:  216-858-9000
web:     www.anthillpro.com     fax:    216-858-9602
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CONFIDENTIALITY NOTICE.  This electronic mail transmission may contain privileged and/or confidential
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received this transmission in error, please immediately return it to the sender, delete it  and destroy 
it without reading it.  Unintended transmission shall not constitute the waiver of the attorney-client 
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