[Anthill-pro] Cannot delete agent

[Peter Steele]

Right now it is saying "offline - wrong agent version" and is in the
ignored list. If I move it into the configured list, its status changes
to "Online -wrong agent version." If I then hit the "Upgrade" button,
the message "No agents were found that require an upgrade" is displayed.
To answer your question, no, the agent process is not running, and in
fact, the agent's host is set to "test", which isn't even a real host in
our network. So why the GUI is saying that the agent is online is a
mystery.

-----Original Message-----
From: anthill-pro-bounces at lists.urbancode.com
[mailto:anthill-pro-bounces at lists.urbancode.com] On Behalf Of Ryan Smith
Sent: Saturday, May 31, 2008 3:37 AM
To: AnthillPro user and support list.
Subject: Re: [Anthill-pro] Cannot delete agent

Peter,

The only time the delete is disabled is if the agent is online and it
should display either "Online" or "Offline - wrong agent version". The
second one should be corrected because its really "Online - wrong agent
version". Is the agent process still running?


Ryan

Peter Steele wrote:
> I have an agent that does not exist anymore, but I cannot delete the 
> server's reference to it. The X delete butten is disabled, even though

> it is in the ignored list as offline. It's also flagged as running the

> wrong version. If I move it into the active list, it shows that it is 
> online and running the wrong version. I'm not sure why it thinks it is

> online because the server address it is pointing to doesn't exist.
When 
> I move it back into the ignored list, it again shows as offline. So,
how 
> can I delete this agent?
> 
>  
> 
> 
>
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-- 
===========================================================
Ryan Smith.           		2044 Euclid Ave., Suite 600
Developer                   Cleveland, Ohio 44115
Urbancode, Inc.
                                email:  rws at urbancode.com
web:     www.urbancode.com      phone:  216-858-9000
web:     www.anthillpro.com     fax:    216-858-9602
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