[Anthill-pro] Cannot delete agent

[Ryan Smith]

Peter,

The upgrade will only target agents that it can connect to which makes sense because its referencing an invalid host. It could be possible that the process that checks periodically to mark agents offline is not running for some reason. The easiest way to check that is to restart the Anthill server. If the same behavior for this agent continues, the process is still running. If its not, then you will be able to remove it.


Ryan

Peter Steele wrote:
> Right now it is saying "offline - wrong agent version" and is in the
> ignored list. If I move it into the configured list, its status changes
> to "Online -wrong agent version." If I then hit the "Upgrade" button,
> the message "No agents were found that require an upgrade" is displayed.
> To answer your question, no, the agent process is not running, and in
> fact, the agent's host is set to "test", which isn't even a real host in
> our network. So why the GUI is saying that the agent is online is a
> mystery.
> 
> -----Original Message-----
> From: anthill-pro-bounces at lists.urbancode.com
> [mailto:anthill-pro-bounces at lists.urbancode.com] On Behalf Of Ryan Smith
> Sent: Saturday, May 31, 2008 3:37 AM
> To: AnthillPro user and support list.
> Subject: Re: [Anthill-pro] Cannot delete agent
> 
> Peter,
> 
> The only time the delete is disabled is if the agent is online and it
> should display either "Online" or "Offline - wrong agent version". The
> second one should be corrected because its really "Online - wrong agent
> version". Is the agent process still running?
> 
> 
> Ryan
> 
> Peter Steele wrote:
>> I have an agent that does not exist anymore, but I cannot delete the 
>> server's reference to it. The X delete butten is disabled, even though
> 
>> it is in the ignored list as offline. It's also flagged as running the
> 
>> wrong version. If I move it into the active list, it shows that it is 
>> online and running the wrong version. I'm not sure why it thinks it is
> 
>> online because the server address it is pointing to doesn't exist.
> When 
>> I move it back into the ignored list, it again shows as offline. So,
> how 
>> can I delete this agent?
>>
>>  
>>
>>
>>
> ------------------------------------------------------------------------
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>> Anthill-pro at lists.urbancode.com
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> 

-- 
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Ryan Smith.           		2044 Euclid Ave., Suite 600
Developer                   Cleveland, Ohio 44115
Urbancode, Inc.
                                email:  rws at urbancode.com
web:     www.urbancode.com      phone:  216-858-9000
web:     www.anthillpro.com     fax:    216-858-9602
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